Your website's hosting platform is critical to your business. Downtime is a reputation killer, and the security of your customers' data is more important than ever. As you grow, your platform has to scale with it. Finally, your hosting partner should provide 24/7 support to ensure your business is in operation. Where can you get all this? Technocrat.
Technocrat hosting utilises a modern and highly resilient platform, built using the latest automation and self-healing capabilities. The platform is an entirely managed solution for securely and reliably hosting Drupal 8 websites - built on Amazon Web Services using several major open source automation platforms to ensure a consistent and maintainable solution. If you're looking for a stable platform for your website with 24/7 support and detailed disaster recovery options, we're here to help.
Key features of Technocrat hosting include:
- Up to 99.95% Infrastructure uptime guarantee
- 24/7 Monitoring and Support
- Scalability and multiple redundant instances
- Options for disaster recovery
- Server software updates and security patching
- Scheduled Drupal core and module security patching
- Entirely located within Australia
- All data stored in a secure and encrypted cloud capable of meeting multiple state and federal regulations
The Technocrat hosting platform is designed to scale easily and in many cases automatically. We also use multiple instances for full redundancy.
Your Data is Secure
Your data is encrypted at rest and in transit using advanced and fast encryption. You maintain complete control over your data, and it never leaves Australia.
Disaster Recovery Options
Cold or warm recovery options, with the ability to provide seamless synchronization.
Up to 99.95% Infrastructure Uptime Guarantee
Technocrat hosting infrastructure is made up of multiple tiers (Database, Web, Services, Solr, Redis) using MySQL database servers, multiple Docker hosts and a single web server to operate the environment. The web tier can scale horizontally to a virtually unlimited number of instances. In the event of failure, the failed instance is automatically removed, with the "Slave" database automatically promoted to "Master". With this infrastructure offering, we can guarantee 99.95% uptime.
24x7 Monitoring and Support
Technocrat hosting provides automated monitoring and 24x7 on-call support to ensure the continued operation of the environment. Technocrat monitoring uses three components: Instance and Docker container monitoring with Datadog, log collection and archival with AWS CloudWatch Logs, and AWS audit data collection with AWS CloudTrail. Support is tiered with three levels of severity:
- Automated Severity 1 alerting for degraded site performance or complete loss of service via external HTTP/S monitoring
- Automated Severity 2 alerting for critical system warnings
- Automated Severity 3 alerting for non-critical system warnings
At Technocrat, our core hosting objective is to provide stable, secure platforms built from the ground up that are tailored for each customer.