Manningham Council |Web Platform

In 2013, Manningham put the redevelopment of its major web platform out to tender, with the primary goal of consolidating platforms for flexibility and growth.

Drupal was proposed by Technocrat as the most suitable platform based on the wide range of requirements presented. Drupal was ideal due to its low cost, yet powerful, open source and functional elements, combined with Manningham's existing knowledge of its simple content editing features.

Manningham City Council's established record of competence in digital, and strong community development track record, formed a sound foundation for the project.

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The Challenge

The key challenges for the project were timeframe and easy of use for end users. A robust Drupal CMS was required to be launched within 6 months, and the internal website features would need to intuitive for a wide range of Technical abilities. Equally, the external website was required to be clean, responsive on a range of devices, and intuitive for a wide range of residents.

The Solution

With the allotted delivery timeframe and the lengthy, yet loosely defined, requirements, the decision was taken to run the project according to the Agile development methodology. This was combined with the Jira-based project management system.

This approach was dependent on having a small number of project approvers and a commitment to making decisions quickly. This allowed features to be expanded during development. Rapid changes were made in real time, with a great deal of communication, which brought the project much closer to desired functionality than a traditional Waterfall approach.

The key elements in development were:

  1. Two week sprints for functional development - the end of which a demo was presented of progress - rather than waiting long periods to see a completed system, and
  2. Constant communication between the development team and the project owners. Despite some team members being located in other states, chat, video and phone communication was constant - which meant no time was lost in distance.

 

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The Results

From Manningham Council's perspective, the project was a complete success. Despite the looser and untraditional approach of the Agile development methodology, more requirements were delivered, and requirements more precisely matched expectations. In addition, most importantly, the project was delivered on time and on budget. From a user perspective, feedback from local residents was overwhelmingly positive.

Client Feedback

Phil Lee - Director of Shared Services, Manningham Council:

I am very pleased with how the Web project has gone and that the process of redirecting the website's domain name server from the old website server to the new website server is running smoothly. Thank you to you and your team for your support and good work on this important project and for following my original guidelines"

 

Donna Russ - Web Communications, Manningham Council:

The new Drupal Intranet is one of the best, most successful large-scale rollouts we have had in my 7 years here - thanks to Technocrat