Drupal support for your enterprise website.

Drupal Support

Our Australia-based team is on call 24/7.
Relying on a trusted partner who you know has your back night and day. Sounds like a dream? It doesn’t have to be. We have experts on-call who are familiar with your project around the clock. Guaranteed 1h SLA times and automated site monitoring — so you can sleep well at night.
Security
Improved security via fast incident response and security patching
Peace of mind
Rely on our team to keep your site secure, stable and up to date.
Reputation
Meet your legal or shareholder obligations by ensuring your website remains available and functional. Prevent outages and incidents that can damage your brand.
Our support package includes
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24 hour
24/7 emergency application support
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drupal-engineers
On-call senior Drupal engineers
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raise incidents
1 hour SLA on response times
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raise incidents
Raise incidents via email or phone
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site monitoring
Includes security patching
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Site audit
Site Auditing
Get started with a comprehensive audit

Our experienced team will conduct a site audit covering code quality, custom modules, Drupal best practices, performance configuration, documentation and security. This audit allows us to flag any urgent issues that need to be addressed as well as prepare our team with a clear understanding of the application so that we can provide effective responses.

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support
Monthly Reports

Our support package includes a monthly report with an overview of support requests, the outcomes and actions that arose from them, and proactive support and security updates and activities undertaken for the overall system. 

This gives a detailed overview of our findings on the system's status for the month, as well as the processes and outcomes of any additional risk remediation efforts undertaken by Technocrat.

Clients. It’s why we exist.
Contact us
Phone us on 1300 830 500 or email us at support@technocrat.com.au.